How SaaS CFOs Can Benchmark and Control G&A Spend by ARR Stage (Without Killing Growth)
It’s one of the most painful conversations in SaaS finance right now—and one of the most avoidable.
General & Administrative spend, or G&A, has become the quiet killer of runway. While sales and marketing take the heat (and the budget), bloated back-office spending often grows unchecked, especially as ARR crosses major inflection points.
But we’ve got good news: there’s a way to benchmark and control G&A that doesn’t choke growth or leave teams under-resourced. We’ve helped dozens of SaaS companies—from sub-$1M scrappers to post-$50M scaleups—track, compare, and optimize G&A in ways that actually support smarter expansion.
In this article, we’ll show you:
- What “good” G&A looks like at each ARR stage
- Where overspending hides in plain sight
- The right cost moves for each growth tier
- How we helped one company drop G&A by 26% without layoffs
- And what smart CFOs are doing right now in 2025
Let’s dive in.
Why G&A Deserves More of Your Attention
Most founders—and even some finance leaders—treat G&A as a fixed cost. Legal, HR, Finance, IT… you need these functions, and they don’t drive revenue. So they get a pass, right?
Not anymore.
In 2025, investor expectations have sharpened even more. There’s no longer room for undisciplined general spending in the back office. There’s increased scrutiny on SaaS operating leverage, and G&A is suddenly a first-class citizen in the “how efficient are you really?” conversation. That includes:
- Finance: too many tools, under-leveraged analysts
- HR: bloated teams managing tiny orgs
- IT/Systems: overlapping SaaS tools, underused licenses
- Legal/Compliance: retained counsel with minimal throughput
G&A may not generate revenue directly, but it does erode gross margin if left unmonitored. It also signals whether your back office is scaling with the business—or in spite of it.
The Benchmark Conversation: Why It’s Blowing Up on LinkedIn
In 2025, LinkedIn has become the public audit log for CFO strategy. And lately, G&A is everywhere.
One SaaS CFO recently posted: “If your G&A spend hasn’t gone down in the last two ARR jumps, your back office is growing faster than your business.” That post racked up thousands of engagements—and dozens of comments sharing benchmarking tips, red flags, and war stories.
Another called out VC portfolio companies spending 25–30% of ARR on G&A—more than they spend on product in some cases.
That’s not just inefficient. It’s dangerous.
Benchmark Table: G&A Spend as % of ARR by Company Stage
Here’s the distilled version we use internally. It holds up surprisingly well across both high-growth and more efficient SaaS models:
ARR Stage | G&A % of ARR | Notes |
---|---|---|
< $1M | 20–30% | Building core teams |
$1–5M | 15–20% | Scaling with controls |
$5–20M | 10–15% | Need operating leverage |
$20M+ | 8–12% | Efficiency in full flight |
These aren’t gospel. They’re benchmarks. But if your G&A spend is outside these bounds, it’s a reason to investigate—especially if you’re not feeling the ROI.
Why G&A Gets Out of Control (Without Anyone Noticing)
We’ve helped dozens of finance teams audit G&A, and here’s the hard truth:
No one owns the full picture.
G&A is split across orgs and leaders—HR owns headcount, IT owns SaaS, Finance owns reporting—and that fragmentation leads to bloat.
Here’s what we see again and again.
Common Drivers of G&A Overspend
- Multiple systems solving the same problem
- Headcount in admin roles that don’t scale with ARR
- Over-budget legal, audit, or compliance vendors
- Corporate travel resuming post-COVID—but unmanaged
- “Free” pilot tools that were never turned off
- No monthly G&A scorecard or owner
The worst part? Many of these costs don’t feel wrong in isolation. It’s the accumulation that sinks you.
What To Do at Every Stage: G&A by ARR Tier
G&A optimization is not a one-size-fits-all play. It’s contextual. What’s lean at $20M ARR is reckless at $1M. Here’s how we approach it by stage.
<$1M ARR: Build the Minimum Viable Back Office
- Hire generalists—don’t specialize yet
- Use outsourced Finance, Legal, HR
- Avoid systems that lock you into long-term cost
$1–5M ARR: Standardize and Systematize
- Introduce automation (e.g. payroll, accounting, spend management)
- Build your first G&A dashboard
- Define what you’ll insource vs. outsource
$5–20M ARR: Drive Operating Leverage
- Consolidate tools, clean up your stack
- Invest in FP&A to manage all G&A centrally
- Set targets for G&A % of ARR
$20M+ ARR: Professionalize and Audit
- Formalize cost controls
- Benchmark vs. peers
- Review contracts, vendor relationships quarterly
5 G&A Control Moves You Can Make Right Now
Here’s a practical list of quick wins we deploy early in most client engagements:
- Run a full tool stack audit: Remove 15–30% of unused tools in the first pass
- Centralize spend tracking: No more blind spots across HR, Finance, and IT
- Cap non-revenue headcount growth: Tie to ARR, not “feels like we need it”
- Benchmark against your ARR peers: Use our table or tools like Benchmarkit
- Stand up a monthly G&A review: Owner, scorecard, rolling forecast
None of these require layoffs. All of them require ownership.
Real-World Example: $8M ARR SaaS Company
We worked with a B2B SaaS firm doing around $8M in ARR. They weren’t inefficient—on paper.
But their G&A spend had crept to 18% of ARR. We helped them:
- Rationalize a bloated IT stack (eliminated 12 tools)
- Push HR ops to a fractional provider
- Automate FP&A reporting
- Restructure legal billing model
The result? A 26% drop in G&A costs within four months—with zero layoffs. That freed up cash for product and customer success, not admin overhead.
The 2025 CFO Mandate
Today’s SaaS CFO isn’t just a finance operator. They’re a strategic cost architect.
G&A isn’t the sexiest place to focus—but it’s often where the leverage is hiding. And in 2025, investors, boards, and executive teams are watching more closely than ever.
If you’re not benchmarking your G&A spend—or you suspect it’s out of line with your peers—we’d love to help.
Contact Us
We’re offering a free G&A scorecard review to SaaS companies between $1M and $50M ARR. We’ll benchmark your numbers, identify red flags, and show you where the leverage lives.
Contact us to set up a quick call. We’ll make it worth your time.